Chief Operating Officer
As Chief Operating Officer, Mara
Bryant leads out in key initiatives including the roll-out of
Project IntelliCare, implementing the Malcolm Baldrige business
framework, HIPAA compliance and Joint Commission preparation. She
also provides operational oversight for Organizational
Performance including Customer Loyalty, Accreditation and Patient
Safety, Clinical Performance Improvement, CIS and Health
Information Management (Medical Coding and Clinical Records).
In 1999, she became Adventist Health's first national Malcolm
Baldrige examiner in the healthcare category, which has helped
White Memorial better understand and implement the Malcolm
Bryant has also set up an effective productivity standard to
monitor staffing and help ensure correct nursing ratios. She also
established the decision support function to provide comparative
data, which is vital to strategic and operational planning.
Bryant first worked at White Memorial as a volunteer, at 14 years
of age. In 1984, she was hired as a part-time secretary while
completing her bachelor's degree. In the 1990s, she held
positions as Joint Commission Project Manager and Director of
Quality and Resource Management.
Mara holds a Master of Business Administration degree from La
Sierra University and a Bachelor of Science degree in
Administration of Justice from California State University at Los