2South goes the extra mile to help a patient get well and find his way home to Texas.
Back in November, Philip Murray Simmons was a stranger to WMMC. Philip was at the Greyhound station on his way to visit his sister in Texas when he had a stroke. He passed out and 911 was called. Philip was brought to the White where he would stay nearly four months, including the holiday season.
After finding out that Philip had no insurance and was denied Medi-Cal the 2South team felt the only viable option for Philip’s recovery was for him to be cared for by his sister in Texas. Great
solution except neither Philip nor his sister had the funds to get him there. Further complicating this plan was Philip’s lack of identification. Philip woke up at WMMC believing that he had been robbed. He did not know where his wallet or ID was. The team was determined to get Philip home to Texas. Despite the barriers, the team’s persistence and tireless work paid off. The team, led by a Social Worker, Charge Nurse, and Case Manager, collaborated with the medical and house staff to send Philip to Texas. Mary Waddell, Home Health Liaison, obtained a list of
companions/home health agencies and volunteers to accompany Philip to Texas and secured a donated walker and a wheelchair from WMMC vendors. Libna Campos, MSW, coordinated with
Philip’s sister to ensure that he was safely transported to Texas. Libna also referred Philip to a WMMC vendor who volunteered to take Philip to obtain an ID card. Eventually a friend brought
his luggage and discovered his wallet was inside. Genny Garibay, RN, 2S Charge Nurse, and Thelma Ramos, RN, 2S CM, worked tirelessly with therapists and the team to improve Philip’s
functionality to enable him to safely transfer to the airplane and be able to eat on his own.
Joaquin Cabrera, Bowers Transport Coordinator, convinced Bowers to donate the ambulance ride to LAX and Joaquin assisted in making final airline flight arrangements. When Philip left, the team had tears in their eyes and was so proud and happy that they had played a vital part in getting Philip to Texas and into his sister’s arms. Today Philip’s condition continues to improve under the safe and loving care of his sister. Thank you to Angela Hughes, Interim Director of Continuum and the WMMC employees for going the extra mile! How far would you go???